Community Guidelines

These guidelines help create a welcoming, inclusive, and productive environment for all community members. They complement our Code of Conduct and provide practical guidance for everyday interactions.

Core Principles

Respect and Dignity

  • Treat all members with respect: Everyone deserves dignity regardless of background, experience, or viewpoints
  • Value diverse perspectives: Different viewpoints strengthen our community
  • Practice empathy: Try to understand others' perspectives and experiences
  • Be patient: Remember that people have different skill levels and learning styles

Constructive Communication

  • Focus on ideas, not people: Criticize ideas respectfully, never attack individuals
  • Use clear, kind language: Communicate clearly while maintaining a friendly tone
  • Listen actively: Give others your full attention and consider their points
  • Ask questions: Seek clarification when you don't understand something

Collaborative Spirit

  • Share knowledge freely: Help others learn and grow
  • Give credit: Acknowledge others' contributions and ideas
  • Work together: Collaborate rather than compete
  • Support community goals: Align personal actions with community objectives

Platform-Specific Guidelines

Matrix Chat

  • Stay on topic: Keep discussions relevant to the channel purpose
  • Use threads: Use threaded replies for detailed discussions
  • Respect notifications: Use @mentions thoughtfully
  • Keep it conversational: Chat is for real-time, informal communication

Forums (Lemmy)

  • Search before posting: Check if your question has been answered
  • Use descriptive titles: Help others find and understand your posts
  • Provide context: Give enough information for others to help
  • Follow up: Update the community on resolution of issues

Collaborative Documents (CryptPad)

  • Collaborate respectfully: Work together without overriding others' contributions
  • Use comments: Use comment features for suggestions and discussions
  • Save regularly: Protect everyone's work by saving frequently
  • Organize content: Maintain document structure and organization

Video Conferencing (Jitsi)

  • Test your setup: Check audio/video before important meetings
  • Mute when not speaking: Reduce background noise for others
  • Use video when possible: Visual cues improve communication
  • Respect time: Start and end meetings as scheduled

Content Guidelines

Acceptable Content

  • Community-relevant: Content should relate to community interests
  • Educational: Share knowledge, tutorials, and learning resources
  • Collaborative: Projects and initiatives that involve multiple members
  • Constructive feedback: Helpful suggestions and improvements

Content to Avoid

  • Off-topic discussions: Content unrelated to community purpose
  • Commercial promotion: Spam or excessive self-promotion
  • Divisive content: Content intended to create conflict or division
  • Misinformation: Unverified or deliberately false information

Content Moderation

  • Community-driven: Members help identify problematic content
  • Transparent process: Clear procedures for content review
  • Fair application: Guidelines applied consistently to all members
  • Appeal process: Fair way to contest moderation decisions

Privacy and Security

Personal Information

  • Protect privacy: Don't share others' personal information
  • Be cautious: Think before sharing your own personal details
  • Respect boundaries: Honor others' privacy preferences
  • Secure practices: Use strong passwords and enable two-factor authentication

Digital Security

  • Report issues: Notify administrators of security concerns
  • Follow best practices: Keep software updated and use secure connections
  • Protect accounts: Don't share login credentials
  • Be aware: Watch for phishing and social engineering attempts

Conflict Resolution

Preventing Conflicts

  • Communicate clearly: Misunderstandings often lead to conflicts
  • Assume good intent: Give others the benefit of the doubt
  • Address issues early: Don't let small problems become big ones
  • Seek clarification: Ask questions when something seems unclear

Resolving Conflicts

  1. Direct communication: Try to resolve issues directly with the other person
  2. Seek mediation: Ask a moderator to help facilitate discussion
  3. Formal process: Use formal conflict resolution procedures if needed
  4. Community healing: Focus on restoring relationships and community harmony

Escalation Process

  • Informal resolution: Start with direct, respectful communication
  • Moderator assistance: Involve moderators for guidance and mediation
  • Formal complaints: Use formal procedures for serious violations
  • Administrative action: Administrators handle severe or repeated violations

Participation Guidelines

Active Participation

  • Regular engagement: Participate consistently in community activities
  • Contribute meaningfully: Add value to discussions and projects
  • Stay informed: Keep up with community news and decisions
  • Vote responsibly: Participate in community decision-making

Quality Contributions

  • Thoughtful posts: Take time to craft meaningful contributions
  • Helpful responses: Provide useful answers and assistance
  • Constructive criticism: Offer feedback that helps improve things
  • Creative ideas: Share innovative solutions and suggestions

Community Building

  • Welcome newcomers: Help new members feel included
  • Share expertise: Teach others and share your knowledge
  • Mentor others: Guide less experienced members
  • Build relationships: Form connections with other community members

Special Situations

Community Events

  • Be punctual: Arrive on time and stay for the duration
  • Participate actively: Engage in activities and discussions
  • Respect organizers: Follow event guidelines and instructions
  • Provide feedback: Help improve future events with constructive feedback

Community Projects

  • Meet commitments: Follow through on what you promise to do
  • Communicate status: Keep others informed of your progress
  • Ask for help: Reach out when you need assistance
  • Document work: Keep records of project progress and decisions

Emergency Situations

  • Stay calm: Remain composed during technical or community emergencies
  • Follow instructions: Listen to administrators and moderators
  • Offer help: Assist others and the community as appropriate
  • Be patient: Understand that resolution may take time

Continuous Improvement

Feedback Culture

  • Give feedback: Offer constructive suggestions for improvement
  • Receive feedback: Accept suggestions gracefully and consider implementation
  • Regular review: Participate in regular review of community guidelines
  • Adaptation: Support evolution of guidelines as community grows

Learning and Growth

  • Stay curious: Continue learning about community topics and technologies
  • Share learning: Teach others what you've learned
  • Embrace change: Adapt to new tools and procedures
  • Personal growth: Use community participation for personal development

Community Evolution

  • Support innovation: Embrace new ideas and technologies that benefit the community
  • Maintain values: Ensure changes align with core community values
  • Democratic process: Participate in discussions about community direction
  • Long-term thinking: Consider the long-term impact of decisions and changes

These guidelines are living documents that evolve with our community. They represent our shared commitment to creating a space where everyone can contribute, learn, and thrive together.