Communication Tools
Your Maidan Cloud community provides several communication tools to facilitate different types of interaction and collaboration.
🗣️ Real-Time Communication
Matrix Chat
Best for: Instant messaging, quick questions, real-time coordination
- Access: matrix.maidan.cloud
- Features: End-to-end encryption, group rooms, direct messages
- Mobile: Element app with full mobile support
- Learn More: Matrix Chat Guide
Video Conferencing
Best for: Face-to-face meetings, presentations, social gatherings
- Access: jitsi.maidan.cloud
- Features: HD video, screen sharing, recording, chat
- Mobile: Jitsi Meet mobile apps
- Learn More: Jitsi Guide
📋 Asynchronous Discussion
Community Forums
Best for: Structured discussions, community announcements, long-form content
- Access: lemmy.maidan.cloud
- Features: Threaded discussions, voting, communities
- Mobile: Lemmy mobile clients
- Learn More: Lemmy Forums Guide
Community Website
Best for: Official announcements, policies, permanent content
- Access: maidan.cloud
- Features: WordPress CMS, pages, blog posts
- Mobile: Responsive web design
🎯 Choosing the Right Tool
Quick Reference Guide
| Need | Best Tool | Why |
|---|---|---|
| Quick question | Matrix Chat | Instant responses, informal |
| Meeting | Jitsi Video | Face-to-face interaction |
| Announcement | Forums or Website | Permanent, structured |
| Debate/Discussion | Forums | Threaded, thoughtful responses |
| Emergency | Matrix Chat | Fastest notification |
| Documentation | Website | Permanent reference |
Communication Flow
- Matrix Chat: Daily conversations, quick coordination
- Video Calls: Weekly meetings, important discussions
- Forums: Policy discussions, community decisions
- Website: Final decisions, official announcements
🔐 Privacy & Security
Encryption
- Matrix: End-to-end encryption available
- Jitsi: Self-hosted, optional E2EE
- Forums: Server-side encryption
- Website: HTTPS encryption
Data Sovereignty
- All tools are self-hosted on your community infrastructure
- No external servers process your communications
- Community controlled data retention policies
🤝 Community Guidelines
General Principles
- Be respectful across all communication channels
- Stay on topic for each tool's purpose
- Use appropriate channels for different types of content
- Follow our Code of Conduct
Channel-Specific Etiquette
- Matrix: Real-time etiquette, use threads for long discussions
- Jitsi: Meeting etiquette, mute when not speaking
- Forums: Structured discussions, search before posting
- Website: Formal content, official community voice
📱 Mobile Access
All communication tools work on mobile devices:
- Matrix: Element mobile app
- Jitsi: Jitsi Meet mobile app
- Forums: Lemmy mobile clients or web browser
- Website: Responsive mobile web interface
🆘 Getting Help
Technical Support
- Matrix #help room: Real-time assistance
- Forums help community: Structured support discussions
- Website contact: Official support channels
- This documentation: Comprehensive guides for each tool
Community Support
- Welcome newcomers to appropriate channels
- Answer questions when you can help
- Direct users to the right tools for their needs
- Report issues to moderators or administrators
Choose your communication style! Each tool serves different needs - use them in combination for the most effective community interaction.